Shipping Policy

Last updated: May 28, 2026

Thank you for shopping at whizzmart! We want to ensure your order reaches you as quickly and safely as possible. Please read our Shipping Policy below.

Processing Time

All orders are processed within 1–3 business days after payment confirmation. Orders placed on weekends or public holidays will be processed on the next business day.

Shipping Methods & Delivery Times

Standard Shipping: 5–10 business days
Express Shipping: 2–5 business days
International Shipping: 10–20 business days (varies by destination)

Shipping Rates

Shipping rates are calculated at checkout based on your location and the weight of your order. We offer free standard shipping on orders above a certain threshold — check our website for current promotions.

Order Tracking

Once your order has been shipped, you will receive a confirmation email with a tracking number. You can use this number to track your order on the carrier's website.

Shipping Restrictions

We currently ship to most locations within India and select international destinations. If your location is not available at checkout, please contact us at support@whizzmart.com.

Delivery Failures & Undelivered Orders

If a delivery attempt fails due to an incorrect address or the recipient being unavailable, the courier may attempt redelivery or return the package to us. In such cases, re-shipping charges may apply. If an order is returned to us undelivered, we will contact you to arrange reshipment or issue a refund (excluding original shipping charges).

Lost or Damaged Packages

If your package is lost or arrives damaged, please contact us within 7 days of the expected delivery date at support@whizzmart.com and we will work to resolve the issue promptly. We may request supporting evidence (e.g., photos) to process a claim.